December 17, 2003 - "Dealing with Change--An Essential Competency" Date: December 17, 2003; 7:30 a.m. - 10:00 a.m. Location: Down East Restaurant, Yarmouth Sponsor: Maine Chapter ASTD Description: Given the pace of constant change, resilience-- the ability to bounce back from change-- has become an essential skill. This fun, interactive workshop will help you become better at coping with change personally and professionally and will inspire you to deal with change in a positive manner. While Dr. McCoy has worked for years to improve her change management skills, she finds that these workshops always give her an additional boost of resilience, energy and optimism. Come learn to: Understand characteristics and behaviors of resilient individuals Plan ways to increase your resilience Improve your ability to cope with constant change.

October 1, 2003 - "Increase Your Resilience in the Face of Change" Date: October 1, 2003; 11:30 a.m. - 1:00 p.m. Location: O'Naturals Restaurant (Executive Dining Room), Exchange St., Portland Sponsor: Workshops for Women's Network of Maine Cost: $10 for Maine Women's Network members; $20 for non-members. Description: With all the change in our personal and professional lives, it is easy to get worn down, discouraged and even burned out. Yet many people flourish in changing times. In this fun and interactive session you will learn the characteristics of resilient people and identify ways to tap into your own personal resilience reservoir. This session will help increase your confidence and skill in dealing with constant change. Registration: Click here. Space is limited to 30 people so register soon!

October 8, 2003 - "New Hampshire ASTD Professional Train the Trainer Workshop on Needs Assessment" Date: October 8, 2003; 11:30 a.m. - 1:00 p.m. Location: NHCTC (15 minutes North of the Hampton (NH) Toll Booth. Sponsor: NH ASTD (The Professional Trainer Curriculum) Cost: $130 for individual course for ASTD members; $150 for non-ASTD members. There is a reduced fee of $780 for six programs for ASTD members, and $900 for non-ASTD members to complete the entire Trainer Certificate Program. Description: Nothing wastes training resources more than providing training when it is not the right solution. A sound needs assessment helps to ensure training is directed where it can have the most impact. This fun, interactive, and informative workshop will enable you to learn the fundamentals of needs assessment. Methods include group discussion, individual exercises and team exercises. By working on real training situations, participants will be able to apply learning to their own work environments. Learning Objectives 1. Define needs assessment/needs analysis (NA) 2. Explain the benefits of conducting a NA 3. Determine when to conduct a NA 4. Identify different methods of assessing needs and explain the advantages and disadvantages of each 5. Identify criteria for selecting NA methods 6. Identify do's and don'ts for creating various NA tools, e.g. focus group, interview guide, questionnaire 7. Plan their NA approach (identify information to collect, methods to use, who to involve, evaluate effectiveness) 8. Prepare to document and present NA findings to have a positive impact Key Topics • Overview of needs assessment-definitions, benefits and when to conduct one • Advantages and disadvantages of methods and approaches (interviews, focus groups, surveys, organizational data, benchmarking, observation, etc.) • Practice creating a needs assessment tool in a small group • Using the needs assessment planning tool to create a sound approach • Documentation and presentation of assessment results For more information:   email: info@ASTD-NH.org or contact Colin Clark, 603-436-0826 ext 3 (email: jclark5444@aol.com.)

October 15, 2003 - "Feedback As a Tool for Growth" Date: October 15, 2003; 11:30 a.m. - 1:00 p.m. Location: O'Naturals Restaurant (Executive Dining Room), Exchange St., Portland Sponsor: Workshops for Women's Network of Maine Cost: $10 for Maine Women's Network members; $20 for non-members. Description: Let's face it-we really don't like feedback. In fact, we often fear it, and then avoid or defend against it. Yet feedback is a key to personal and professional growth and deepening relationships. This informative session will help you learn the keys to successful feedback. You will learn how to give and receive feedback so that you see it as a pathway for personal growth and positive change. Registration: Click here. Space is limited to 30 people so register soon!

November 20, 2003 - WEBINAR: The One Person Training Department Conference: Small Training Department - Big Impact" Date: November 20, 2003; (1pm-2pm) Keynote Speaker: Dr. Carol McCoy Location: Emory Conference Center, Atlanta, GA Description: Small departments can have a big impact when they use resources wisely. Carol will share tips and techniques that will enable trainers in small departments make a significant contribution to their organizations. The One Person Training Department Online Conference Begins Thursday November 6, 2003 and continues through February 26, 2004. One webinar per week (excepting US holiday weeks) will be delivered by an industry expert on topics such as Internal Consulting Skills, Filling the Trainer Pipeline (finding trainers during the hiring process), and Selling Yourself and The Training Function. Click here to see topics & details. For More Information Click here!

"Find Your Roots: An Introduction to Genealogy " 2003 Classes: 3 Mondays (7- 9 p.m.)-January 27, February 3 and February 10, 2003 Place: 68 High Street, USM Center for Continuing Education, Portland, Maine Sponsor: USM Center for Continuing Education; To Register: Call the CCE 207-780-5900 Contact: Dr. Carol P. McCoy, info@mccoytraining.com For More Information: Click here.

May 20, 2003 - "ASTD International Conference 2003: Small Training Department - Big Impact Workshop" Location: San Diego, CA Sponsor: American Society for Training and Development Time: 4:00 p.m. to 5:30 p.m. Description: Managing a small training department may seem daunting, yet small departments can have a big impact when they use resources wisely. This interactive session will help HRD managers and trainers in small departments make a significant contribution to their organizations. Participants will share success strategies and learn to build credibility and gain support for initiatives, to focus efforts for impact, and to make the best use of scarce resources. As a result of this workshop, you will be able to: Identify strategies and tactics to build credibility and support for training Identify ways to make the best use of resources (internal and external resources, dollars, technology) Plan to handle common challenges to have maximum impact on an organization. For more information: Contact Carol P. McCoy (Cmccoy3333@aol.com; 207-781-7515) or visit the ASTD.Org and click on the ICE Conference 2003. What attendees said about Carol McCoy "Small Training Department-Big Impact" 2003 ASTD International Conference and Expo in San Diego CLICK HERE! April 30, 2003 -"Feedback Is a Gift Workshop" Time: 1:45- 3:45 Sponsor: Women in Management Conference, USM Center for Continuing Education Location: Portland, Maine Description: This workshop will help you learn to deliver and receive powerful messages that can change your life! When confronted with feedback about ourselves that we don't expect, it's only natural to become defensive. This enlightening and interactive workshop will help you learn to appreciate the value of feedback and to become more skilled at giving and receiving feedback in your professional and personal life. As a result of the workshop, participants will learn: the benefits of giving and receiving feedback how to overcome common barriers to feedback how to give feedback to help people gain awareness of the impact of their behavior how to receive feedback so you can learn from it For more information: Contact Dr. Carol P. McCoy (Cmccoy3333@aol.com; phone 207-781-7515) April 11, 2003 -"Assessing Needs-Focusing for Impact (Part of the HR Summit Conference 2003) Time: 2-4 p.m. Location: Sable Oaks Marriott, South Portland, Maine Sponsor: HR Summit Conference Description: Assessing Needs--Focusing for Impact will provide HR and training professionals with guidelines for focusing their HR efforts for maximum impact on their organization. Without a needs assessment, your HR and training activities may be missing important opportunities to improve your organization. Participants will be introduced to a framework and tools to plan an effective needs assessment. You and will have an opportunity to learn about different needs assessment methods and to share ideas on how to address HR priorities in order to plan a sound approach to assessing needs in your organization. As a result of taking this workshop, you will be able to: Identify when to conduct a needs assessment Describe benefits and disadvantages of various needs assessment methods and approaches Plan for a successful needs assessment to maximize impact on an organization Recognize and overcome common pitfalls in assessing HR needs April 2, 2003 -"Needs Assessment " Place: Concord, New Hampshire Sponsor: NH Chapter of ASTD (American Society for Training and Development). This workshop is the first program in the NH ASTD Train the Trainer Certificate Program. For More Information: Visit www.astd-nh.org Contact: Dr. Carol P. McCoy, info@mccoytraining.com Purpose: To help trainers, HR professionals, consultants and others learn how to plan a sound needs assessment to discover training needs and plan a solution that will have maximum impact on an organization. Description: Nothing wastes training resources more than providing training when it is not the right solution. A sound needs assessment helps to ensure training is directed where it can have the most impact. This fun, interactive, and informative workshop will enable you to learn the fundamentals of needs assessment. Methods include group discussion, individual exercises and team exercises. By working on real training situations, participants will be able to apply learning to their own work environments. Learning Objectives: Participants will have the opportunity to: Define needs assessment/needs analysis (NA) Explain the benefits of conducting a NA Determine when to conduct a NA Identify different methods of assessing needs and explain the advantages and disadvantages of each Identify criteria for selecting NA methods Identify do's and don'ts for creating various NA tools, e.g. focus group, interview guide, Plan their NA approach (identify information to collect, methods to use, who to involve, evaluate effectiveness) Prepare to document and present NA findings to have a positive impact Key Topics Overview of needs assessment-definitions, benefits and when to conduct one Advantages and disadvantages of methods and approaches (interviews, focus groups, surveys, organizational data, benchmarking, observation, etc.) Practice creating a needs assessment tool in a small group Using the needs assessment planning tool to create a sound approach Documentation and presentation of assessment results February 21, 2003- "Impact Your Training to Achieve Success: Train-the-Trainer Table Talk" Place: Hampton, NH (7:30 to 10 am) Sponsor: ASTD New Hampshire Description: -Learn about the NH Trainer Certificate Program and meet 3 of the program instructors in a fun interactive series. Carol McCoy will discuss needs assessment; Denise D'Amboise will discuss creating training techniques, and Judy Ringer will discuss conflict in the classroom. For More Information: Visit www.astd-nh.org For more information: Contact Carol P. McCoy (Cmccoy3333@aol.com; 207-781-7515) or visit the ASTD.Org and click on the ICE Conference 2003.